UltraSurf User’s Guide

UltraSurf is a flagship anti-censorship product by UltraReach Internet Corp. It protects users’ internet privacy, enables users inside countries with heavy Internet censorship to visit any public web sites in the world safely and freely.

I. Installation and Usage

1. Download and Installation

UltraSurf is green software, no installation is needed. You can start the program simply by double-clicking the executable file.

Users may save it in a flash drive or save it in an email box. You may use it on any computer, without leaving any trace on that computer.

The photo icon of UltraSurf is a sailing boat navigating around the globe. We may change the file name of the .exe file. Users may also change the file name for their own safety and convenience.

2. Start UltraSurf

After you double click the executable file, UltraSurf will open the Interface window. The interface will have the function keys and the operation status

If UltraSurf prompts a window for proxy setup, please refer to step 8 for proxy configuration. If UltraSurf does not open the home page, please refer to step 7 on advanced settings.

3. Server Connection and Operation Status Display

UltraSurf Interface displays the status of server connection and operation. At start, UltraSurf automatically searches and chooses the highest speed server available. The check box and the green light indicate which server is currently in use. You may select different server by checking another check box if current one is not working properly.

Connection speed is an indicator of the performance of the server: 100% is the highest speed and is equivalent to direct connection.

4. How to Use UltraSurf Program

A user is able to browse any website from the IE for the homepage or open a new window of IE to browse. For example, if the user wants to browse the Secret China news web site, simply enter the URL http://www.secretchina.com directly in the small URL window of the IE, UltraSurf will bring up the web site immediately.

Note: You may minimize the interface window when using UltraSurf. You may not close the window, or you exit the UltraSurf.

5. Exit UltraSurf Program

You can click “Exit” key on the UltraSurf interface or close the interface window to exit the Ultra.

Once you exit UltraSurf, your IE browser is no longer under protection of UltraSurf. For your safety, during the 20 seconds count-down before the exit, an “Exit Warning” will be prompted with the following options:

· Close IE and exit.

This option allows you close all current browser windows when you exit UltraSurf. It’s recommended that you choose this option, because it’s very likely that the browser windows have URLs of some censored websites you browsed using UltraSurf.

· Keep IE and exit.

If you have a special need to keep current IE browser windows open, and you are aware of the safety issues, you can select this option, which make UltraSurf not close any browser windows current open during the exiting process.

6. Function Keys on UltraSurf Interface

The UltraSurf Interface is shown on the desktop during the whole process when UltraSurf is running. A user may minimize the interface. The following is the instruction for all function keys:

· “Home”: You may click it to reopen the homepage.

· “Retry”: It is currently disabled and has no effect.

· “Option”: It provides advanced settings. Please refer to Step 7 for details.

· “Help”: It will prompt this user guide on the IE browser.

· “Exit”: Click this key to stop Ultrasurf. By default, UltraSurf will clear the browsing history, restore default setting and perform a series of other tasks before quitting the program. Please refer to Step 5 “Exit UltraSurf Program”. A user may also click the “X” key on the upper right corner of the UltraSurf interface to stop the program.

7. Advance Setting

The default setting of UltraSurf is intended to protect the users’ safety. Users with special needs may alter these settings to specify whether they want to clear the browsing history, to delete Cookie and to use proxy. The following are detailed instructions for the options in “advanced setting”.

“Do not use IE”: if you do not want to use IE with UltraSurf, you may select this option. When selected, UltraSurf will not manage or change any IE settings and other IE related options will be inactive.
“Delete Cookie” Button: click here to delete all the Cookies immediately.
“Delete History” Button: click here to delete all browsing history immediately
“Start IE automatically”: If this option is checked, UltraSurf will automatically open an IE browser on start; if this option is unchecked, UltraSurf will not open IE browser or any other website when it is started.
“Delete cookie automatically on exit”: UltraSurf will automatically delete Cookie when exit. This is the default setting. The user may decide not to delete Cookie and uncheck this option.
“Delete history automatically on exit”: UltraSurf will automatically delete the browse history on exit if this option is checked.
“Close IE immediately on exit”: When this option is checked, UltraSurf software will close all IE browsers and all websites when it exits. If this option is unchecked, the user may choose to retain or close IE windows. Please refer to Step 5 (Exit UltraSurf Program) for details.
“Do not close IE on exit”: When this option is checked, UltarSurf will not close IE windows, nor will it show the “Exit Warning” window on exit.
“Hide Golden Lock (take effect on next start)”: By default a Golden Lock on lower right corner of the window indicates you are under UltraSurf’s protection. You may hide the Golden Lock by checking this option which will take effect next time you start UltraSurf.
“Proxy setting” button: click it to enter the proxy setting window. Please refer to “Manual Proxy Setting” below.

8. Manual Proxy Setting

Normally users do not need to enter proxy setting themselves. By default UltraSurf will choose the proxy setting based on your IE proxy setting.

In certain cases users may need to use proxy to access internet. This option allows users to manually set proxy for UltraSurf.

The following is the instruction for proxy setting:

“Auto-Detect Proxy”: When checked, UltraSurf will automatically detect the proxy setting of IE browser.
“Manual Proxy Setting”: When checked, you can enter your own proxy setting.
“Directly use UltraSurf”: When checked, user will use the 100% transparent and highly encrypted UltraSurf directly, without the involvement of other proxy servers. If the user has entered a proxy server on IE, that proxy server will not be used; it will resume to be the proxy server for your IE after you quit UltraSurf program.

II. Functional Specification of UltraSurf

(1) Privacy Protection

UltraSurf protects users’ Internet privacy with anonymous surfing and browsing: hide IP addresses and locations, clean browsing history, cookies and more.

(2) Strong Encryption and High Security

UltraSurf uses industry standard strong encryption SSL, which is used for financial data transfer such as online banking and shopping. All data going through UltraSurf are highly encrypted which ensures nobody other than the user will ever see the content.

(3) Support HTTPS Tunneling

UltraSurf supports https tunneling. Users can visit “https” websites through UltraSurf. Because contents in “https” websites are encrypted already, data from these websites will be double protected through UltraSurf.

(4) Support All HTTP Based Protocols

UltraSurf supports all http based protocols, including webmail, http based data streaming, javascripts and DHTML, etc. Specifically all emails sent through UltraSurf are highly encrypted.

(5) Support Secure Data Uploading and Downloading

UltraSurf supports both downloading and uploading. The data are highly encrypted.

Frequently Asked Questions:

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1. Is it safe to use UltraSurf to visit any websites? Can third party software monitor what websites are being opened?
A: UltraReach uses advanced technology for encryption. All the contents are encrypted. No third party can detect what websites you are visiting. Privacy is our first priority.

2. If I use UltraSurf to post on forums or visit web sites, does the forum or web site know my real IP?
A: No. UltraSurf uses advance proxy technology. It will hide your real IP from all websites.

3. After using UltraSurf, are there any web history records on my computer?
A: No. After you quit the program, UltraSurf will clean all web history.

4. Is UltraSurf a Trojan or virus?
A: Neither. UltraSurf provides users with state-of-the-art internet technology to break through firewall safely. It is a popular anti-censorship software, not a Trojan or virus. Some anti-virus software companies classify UltraSurf as a Trojan software simply because UltraSurf is able to break through firewalls. It is a mistake and a wrong classification. We are in the process of resolving this issue with these anti-virus companies through technique channels and legal channels. It is our mission to protect users' privacy when browsing the internet. Please rest assured that UltraSurf will not touch any of the documents on your PC.

--------- Start/Shutdown/Configuration ---------

5. What should I do if UltraSurf cannot connect to internet?
A: Please follow the steps below:
1) Check if you can connect to internet directly.
2) If your internet is OK, please shutdown your firewall, anti-virus Software. Restart the UltraSurf.
3) If you still cannot connect to internet, it is probably because our servers are too busy. Please try it again later. If you have this problem very often, please send us your detailed platform and network environment information.

6. Why is UltraSurf sometimes unable find servers?
A: If it is temporarily network issue, you can try it later. If you see UltraSurf user interface displays "network connection failure, check your network and proxy setting", please check network connection setting or proxy setting, and firewall setting. If you still cannot connect to our sites, please send us your detailed platform and network environment information.

7. After starting UltraSurf, IE browser cannot automatically start.
A: You can open IE browser manually. You probably have disabled the 'auto start IE' option. You can enable it by clicking Advance Setting on UltraSurf interface. Please refer to UltraSurf User Guide Advance Setting section.

8. What can I do if the speed is slower than normal?
A: Please click Search again on UltraSurf, then try these steps
1) Select different proxy servers
2) Check if you already set your own proxy
3) Check configuration "Advance Setting"->"Proxy Setting", details see User Guide Advance Setting.

9. If turn on ZoneAlarm firewall package, when starting UltraSurf, ZoneAlarm popup a window asking "UltraSurf MFC Application is trying to access the web."
A: Just click "Allow" button.

10. Use my own proxy server and cannot connect to internet, why?
A: Probably your proxy is invalid. Please verify it. Many users search proxies by their own channels and some proxies already expire. One of the great technology contributions from UltraReach is to link all unstable proxy server resources all over the world, so as to provide a large number and stable resource of proxy servers. Users can now browse the internet freely with easy steps.

11. Some companies block port 9666, which is used by UltraSurf, how do I bypass it?
A: 9666 is local port. We will add an option to let users set the port.

------------------------- Usage ------------------------

12. UltraSurf pops up a window and asks me to update, what does that mean?
A: It is UltraSurf's auto-upgrade. The new version is saved to the same location automatically as the old version.

13. If UltraSurf is running and my computer abnormally shuts down, does it impact my IE browser?
A: Yes. But it can be recovered easily. If your IE browser cannot connect to internet, restart UltraSurf and exit normally. Your IE should work normally.

14. Some pictures cannot be displayed in UltraSurf's environment?
A: Probably because network is busy and UltraSurf cannot get pictures from servers. You can refresh your browser or try to clean your browser cache. For example, if you use IE, just click Tools->Internet Option->Delete Files. UltraSurf can auto-clean cache and history if normal exit.

15. When using UltraSurf's IE version, does it impact other browsers such as firefox, opera and some download software?
A: No impact. When using UltraSurf's firefox version, it will protect your firefox traffic, no impact to other browsers.

III. About UltraReach internet Corporation

Founded by a group of successful entrepreneurs, renowned scientists and engineers in Silicon Valley who dedicated to providing technologies and service for people to exchange information on Internet freely and safely, UltraReach is the first company with a mission that offers Internet technology and service immune to the national Internet censorship in China.

Internet anti-censorship technology was thought of as "mission impossible" two years ago. We started thorough R&D on other existing technologies as well as from end users' perspective. While other existing technologies were developed for user's privacy and anonymity on Internet, we solved the connection and reconnection problem, which is the key issue for user to access web site without being blocked. Built on solid theoretical analysis and professional quality, UltraReach has successfully invented the technology platform called the GIFT system, which offers guaranteed connection and reconnection service to users inside these censor countries and capability of serving very large number of users with affordable resource. More than one year live service performance has proved that the GIFT technology has successfully broken through the so-called "Great Firewall" which is built with state-of-art firewall equipments and softwares with virtually unlimited resource from government.

Powered by GIFT technology, UltraReach.Net portal is the first home page for users to visit when they are connected to our service. Through the web portal users inside the censored zones can surf any public web sites in the free world. It naturally becomes a precious window for users inside China to look out for world news and other web contents that are blocked. The UltraReach.Net attracts thousands of users in China with daily news stories, featured articles and links from world media, governmental and non-governmental organizations, different groups and individual sites.

The outstanding performance of our service has made UltraReach Internet well known among the users who seek the Internet freedom in the censored country, and at the meantime attracted heavy attacks from Chinese Internet police. The GIFT system has survived various assaults including DNS hijacking, IP blocking, DOS attacking etc. We've taken the threats from the censor as opportunities to continuously improve the performance and reliability of our technology. In fact, the GIFT system has been mature enough for reliable service and it depends on the financial resource to expand its user base.

The next-level solution from UltraReach Internet as well as the real time performance has proved that our system and service is by far superior to other existing technologies. The main differentiators consist of anti-blocking power, connection and re-connection capability and the ability to serve and maintain a very large number of users from inside China. As the clear leader among the Internet anti-jamming technology and service providers, we are currently the only one that can offer reliable service to deliver web contents to the massive number of users in China.